• Take officcial receipts for
all payments made to the Shri Mata Vaishnod Devi Shrine
Board as well as private vendors.
• Official rate lists for all services are available.
Demand to see them when making payments.
• Avail of the services of only registered people
be it pithu, pony or the dandiwalla and keep his token
for the period he is engaged. 
• Contact the announcement counters of Shri Mata
Vaishnodevi Shrine Board at Katra, Banganga, Adhkawari
and Darbar for locating missing persons.
• Use only the donation boxes provided at various
places by Mata Vaishnodevi Shrine Board. In case of
donations at the donation counters of the Board at Katra
(Central Office/ Vishram Ghar), Adhkawari, Sanjichhat
and various points at the Bhawan obtain a formal receipt.
• Avoid overstraining on the climb and prefer
the track over the stairs and stick to either of the
paths.
• Luggage and belongings should not be deposited
with unauthorised persons or left unguarded at the bathing
ghats.
• Beware of suspiciuous people. They may dupe
you.
• To maintain the sanctity of the place, do not
indulge in gambling, playing cards, smoking or chewing
betel (Paan) at Bhawan or enroute.
• Avoid painting, sticking posters or disfiguring
signboards as well as littering in the area.
• Containers have been provided for throwing rubbish
and other waste.
• Fellow pilgrims are bound to you by their faith
in the Mata. Avoid things like playing transistors/tape
recorders too loudly or creating blockages or hinderances
in movement or passages meant for circulation.
• Qualified doctors are available at the Primary
Health Centre, Katra, Adhkawari and Bhawan - Open round
the clock. The Evening Clinic, Katra Bus Stand - Open
2 pm to 8 pm.
• Clothing - Light woollens required at night
during the summer months. Heavy woollens required during
the remaining part of the year.
Note :
• Donations to the Shrine are
exempt from Income Tax under the Income Tax Act.
• Do contact the Central Office of the Shrine
Board located at Katra, or the SDM or Tehsildar in Room
Nno. 8,, Kalika Bhawan, Durbar or write at the following
address for any kind of suggestions/complaints :-
The Chief Executive Officer
Shri Mata Vaishnodevi Shrine Board
Katra, J&K, India.
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